SHIPPING & RETURNS
All Crayon goods purchased on Crayon Online Team Ship include free shipping, exclusive to Japan addresses. Most cases, in which the product is in stock, delivery will be within a week, if it is in Japan. Expect longer delivery times for international shipping.
Return & Exchange Policy
We provide a 30-day return policy for any official Crayon goods purchased from Crayon Online Team Shop. Any returned items shipped back will be paid by the purchaser. Direct return at Crayon Pop-Up Shop is also permitted. We ensure top quality goods that have Crayon brand on it, and will accept any returns that do not live up to those standards.